Brackets Managing Your Payments

Once a team completes their Payment Notification on their Team Management Page, the Tournament Admin will receive an email notification.

UNVERIFIED PAYMENTS

For Cheque and/or E-transfer payments.... when the payment arrives, the Tournament Admin must update Brackets with the verified payment.

Go to Brackets—>Manage Teams—>Feature Tracking—>Fees & Payments

A green, VERIFY button is visual in the right column. Click the VERIFY button if you've received this payment.

1. Brackets will email the team to verify the payment being received
2. Brackets will update the amount owing for the team
3. On a full payment, Brackets will update their registration status to confirm the team and email the team of their status update.

For Credit Card payments through SportsPay or Stripe, with an Unsuccessful authorization or the payment window was abandoned by the user, the transaction will appear in the Unverified Payments section.

After 24 hours, a red CANCEL button will appear. Click Cancel and the team will be able to try again.

VERIFED PAYMENTS

After you verify a Cheque or E-transfer payment, the payment moves to the Verified OFFLINE Payments section.

For Credit Card payments through SportsPay or Stripe, with a successful authorization, both companies will report to Brackets the authorization number (Ref #). The payment will be visible in the Verified ONLINE Payments section.

Coupons

Teams who used a Registration Coupon, the Coupon Code and the date redeemed

Teams with Fees, But No Payments

Teams who still owe you money