Brackets Managing Your Payments when no Team Payment Notification was received

Team Admins should be encouraged to use their Team Self-Management portal to make their cheque or E-transfer payment arrangement,

By using their Team Self-Management portal,

1. The team will receive mailing instructions for the cheque or the E-Transfer email address.
2. Notify the tournament director when they should expect the payment
3. Add the team to the unverified payments page.

When the team's payment arrives, simply VERIFY the payment (green button)

If the team sends you their payment without using the Team Self-Management portal to mark their payment arrangement, Brackets is not expecting this payment. The tournament Director will need to update Brackets.

The Tournament director will need to visit the Fees & Payments page in team's Self-Management Portal.

1. Click the Mange Payments Button.

2. Select the Payment type you received. ie E-transfer or Cheque. If you received a different form of payment such as cash, PayPal, Venmo, CashApp etc, use Log Manual Payment.

A window at the bottom of the page will open.

1. Choose Fee type from drop-down. This would typically be Deposit or Full Amount
2. Enter the date of receiving the payment
3. If cheque, enter the cheque number
4. Verified? You have received this payment so Yes, you have verified the payment. Check-box should be kept enabled.
5. Suppress Emails? This is the payment email to the team they should have received IF they had completed this step. Check-box should be kept enabled.
6. Click the Request Payment Verification button and Brackets will be correctly updated.