Brackets Team sends you wrong payment amount / Instalment payment

Should a team send you the incorrect funds for a deposit or full payment, you will need to edit the payment amount for this team.

This change is made on the Fees & Payments page on the specific Team's Self-Management Portal.

In Brackets—>Manage Teams—>Feature Tracking—>Fees & Payments

( Locate the team and click the settings wheel to the right of the team name )

This will open the Fees & Payments page on the "Montreal Jacks" self-management portal.

Click on the Tournament Fees tab.
Click the Edit Deposit or Edit Full Fee button. (If you are not accepting deposits you will not see the Edit Deposit button.)

A payment editing window will open at the bottom of the page.

Enter the new amount for the team's Deposit Fee
Click the Save Changes button.

or edit the Full Fee amount. The Full Amount entered should be less the SportsHeadz admin fee. For example, if your entry fee is $2500, you would enter $2480 in the amount cell.

Enter the new amount for the team's Full Amount Fee
Click the Save Changes button.

If you are not accepting deposits and a team sends you less than expected, you will need to 1. edit the full fee to the amount they sent you and 2. create a new fee for their remaining balance + the SportsHeadz admin fee. See below for creating a new fee.

Instalments/Additional Payments

While Brackets is setup to accept Deposits and Full Payments, it is possible to create additional payments or instalments for a specific team.

For example, if your tournament entry fee is $2,500 and you accept a $500 deposit, and a team pays the $500 deposit plus an additional $600 instalment, their new balance owing would be $1,400 ($2,500 − $500 − $600).

First, you will need to adjust your Full Fee Amount (balance owing) to $1380 as described above. Remember, the SportsHeadz admin fee is added automatically on top of the $1380.

You will now create a "new fee" for their additional payment of $600. On the Tournament Fees tab, click the Create New Fee button.

A window will open at the bottom of the page.

Enter a Fee Name, the amount of the payment and the due date of the payment (if in the future)

The team's self-manage portal should now look similar to below,

If you have already received the second instalment, click Send E-Transfer or Mail a Cheque to apply the payment to their account. Alternatively, you can record it as a manual payment by clicking Log Manual Payment.

The example above shows the deposit and the second instalment being received, leaving a new balance owing of $1,400. It is possible to create a third instalment; however, you would need to reduce the Full Fee Amount by the value of the third payment and create a new fee, as described above.