Enabling SMTP Authentication on your iOS device
To send e-mail through our servers, you must ensure that SMTP authentication is enabled. To check and enable this on iOS devices, please follow these steps:
- Tap on Settings from your main iOS/Home screen
- Tap Mail, Contacts, Calendar button
- Tap on YOUR EMAIL ACCOUNT
- Tap on the ACCOUNT line
- Scroll down to the Outgoing Mail Server and tap on the SMTP line
- Tap on the Outgoing Mail Server under the Primary Server section
- Ensure that the Server is set to ON
- Change Authentication to Password
- Ensure that the User Name and Password fields are correctly set to the username and password of your mailbox.
- If "Use SSL" is set to On then ensure Server Port is set to 587. Otherwise, ensure the port is set to 25 or 26.
- Click DONE at your top right hand corner.